Shipping & Delivery Policy
Introduction
Thank you for shopping with Kanrav Laboratories Pvt. Ltd. ("we", "our", "us"). This Shipping & Delivery Policy outlines the procedures and expectations regarding the delivery of your orders.
Shipping Methods and Costs
We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the delivery method you choose, the weight of your order, and your location. The available shipping options and associated costs will be displayed at checkout.
Processing Time
Orders are typically processed within 1-2 business days. Processing times may vary during peak seasons or due to unforeseen circumstances. You will receive a confirmation email with tracking information once your order has been shipped.
Estimated Delivery Times
Estimated delivery times vary depending on the shipping method chosen and your location. Generally, domestic orders take 3-7 business days to arrive, while international orders may take up to 21 business days. Please note that these are estimates and actual delivery times may vary.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website. If you encounter any issues with tracking your order, please contact us for assistance.
Delivery Issues
If you experience any issues with your delivery, such as missing or damaged items, please contact us within 7 days of receiving your order. We will work with you to resolve the issue promptly. For more information, please refer to our Returns & Exchanges Policy.
International Shipping
We offer international shipping to select countries. International shipping times and costs will be calculated at checkout. Please note that customs duties and taxes may apply to international orders, and these charges are the responsibility of the recipient.
Contact Us
If you have any questions or need assistance regarding shipping and delivery, please contact us at hello@kanravlab.com or call us at [Your Contact Number].